FAQ : All about our deliveries

Orders for tyres, rims and snow chains leave our warehouse as soon as payment has been received.

A carrier transports them from our warehouse to your delivery address.

Delivery takes about 2 to 4 days depending on the distance covered and the weather conditions.

As soon as the tyres leave our warehouse, you'll receive a link with a tracking number.

Use this tracking number to see where the tyres are and when they will be delivered.

You'll be safe in the knowledge that your tyres are on the way, and you'll know when you need to be present.

If, however, you're absent during a delivery attempt:

• The delivery person will attempt to drop them off to a neighbour or local shop. They will ask the receiver for a signature and leave a delivery notice with instructions in your letter box.
• If this is not possible, they will simply leave a delivery notice and you'll have to set up a new delivery slot.

If your tyres are delivered to a fitting centre, you don't need to be there to accept them, our fitting partner does it for you!

For deliveries to fitting centres or garages, the centre will notify you when your tyres arrive.

However, if you haven't heard from them, give them a call.

Your tyres are probably already waiting for you.

As soon as you place an order on our website, we can deliver to the address of your choice:

• Your home.
• Second home.
• Your office.
• Partner garage.
• Fitting centre.
• A friend's place.
• Others.

When ordering, you can enter your billing address and your delivery address separately.

We work with the largest networks of drivers/delivery people in Europe.

Your package will therefore be:

• Handled with the greatest care.
• Tracked and monitored regularly at each checkpoint.
• A local delivery person will check the receiver's identity.

These guarantees of quality and speed of delivery make our site one of the Internet's leading tyre sellers.

When you place your order, we send you a tracking number.

You receive this tracking information as soon as the tyres leave the warehouse.

It allows you to track the position of your package in real time via the link.

You'll be up to date and informed when your tyres have been delivered.