FAQ : All about our site

How is the TyreLeader customer experience unique?

We at TyreLeader believe that the customer experience is our greatest asset for ensuring your loyalty!

For this, we focus our efforts during your search for tyres, rims and snow chains on:

  • How easy it is to search through our products.
  • Distinguishing ourselves from our competitors by providing the little extras (information, filters, product choices) that make all the difference.
  • Our capacity to undercut the competition.
  • Confidence indicators (customer review sites, customer comments, product opinions, etc.).
  • Data and payment security.
  • The speed and quality of delivery.

How can I order tyres in under 3 minutes flat?

Buying tyres online or at the garage can quickly become a nightmare!

At TyreLeader.ie, order your tyres in 3 minutes flat:

  • Take note of the exact size of the tyres on your car (e.g. 205/55R16 91V)
  • Go to our homepage and enter your tyre size.
  • Choose from the wide selection of tyres adapted to your needs.
  • Confirm your basket and enter your details, payment method and delivery address.
  • Confirm your order.... A packer is already preparing your order and is getting ready to dispatch it.

How did we design our homepage?

The TyreLeader homepage has been designed to find your product as efficiently as possible.

  • At the top of the page, you can select your product type: tyres, rims, snow chains.
  • Vehicle type: car, motorbike, quad, lorry, tractor.
  • Product specifications: tyre size, brand, season.
  • Our delivery, fitting and secure payment services.

How does our results page work?

The TyreLeader result page is designed to allow our customers to find the products that match their search.

Whether you're looking for tyres, rims or snow chains, the page is built as follows:

  • You'll see the number of results for your search.
  • You'll see our products listed by quality: Premium, Quality, Discount.
  • A list of our offers.
  • You can then select different products and compare them to help you make the right choice.

What useful information can be found on the product pages?

The TyreLeader product information sheet contains the various essential elements to help you choose the right tyre:

  • The product photo
  • Essential elements such as tyre brand, size, profile and marking (European).
  • The price, as well as those of our competitors.
  • A technical specification of the tyres.
  • Customer reviews from those who have tried and tested the tyres.
  • Alternative suggestions for other tyre brands.
  • Snow chains adapted to your tyre size.
  • Fitting advice and a list of fitting stations near you.

Where can I find customer reviews?

You'll find a list of all the customer reviews on each product page.

We ask each of our customers to test the tyres and tell us what they think based on objective and measurable criteria such as:

  • Fuel consumption
  • Braking distances on wet ground.
  • Braking distances on dry ground.
  • Driving comfort.
  • Value for money.
  • Stability.
  • Noise while driving.
  • Mileage longevity.

You'll also find the customer reviews from our website on TRUSTPILOT

How and why do you collect customer reviews?

Shortly after each online tyre purchase, we ask all our customers what they think of:

  • Our website in terms of online tyre sales.
  • The speed and quality of delivery of their tyre order.
  • The quality of the tyres purchased based on objective criteria.
  • Our fitting partners.

We know what each customer thought of our products, as well as how satisfied they were with them.

These reviews are very important and let us know and understand what our customers think.

Therefore, we can:

  • Openly share reviews with you.
  • Continuously improve our quality level.
  • Improve our procedures whenever possible.

That's why millions of customers have trusted us for years!

What is Trustpilot?

Trustpilot is a customer review site independent of our site.

This third party therefore collects your opinions of our website confidentially and independently.

It allows us to take note of all feedback and to understand what we're doing well and where you'd like us to improve.

It's thanks to Trustpilot and each of your certified reviews that ours is one of the best online tyre sales sites!

Why is your site so fast?

The Internet and e-commerce have changed a lot in recent years.

Even if many tyre sales sites have not really progressed, we at TyreLeader.ie wish to support you as best we can, wherever you are:

  • From your home PC to your smartphone, your laptops and other consoles, you'll find that our site is very fast and clear.
  • Fast loading pages improve your user experience.
  • The design and ergonomics of the site make it the most efficient tyre sales website on the European market.

Our computer programmers are constantly improving the code and looking for new technologies that will provide you with a better customer experience.

How do I order from my smartphone?

Twenty years ago, ordering tyres on the Internet was unimaginable. Motorists can now change their tyres from their phones in just a few clicks.

This is why TyreLeader.ie is 100% mobile friendly. Our site is 100% mobile friendly, offering you ease of use whenever you travel and wherever you may be.

Say goodbye to malfunctioning pages and troublesome payments on your mobile.

TyreLeader guarantees quality, great prices and fast delivery all from your smartphone.

Can I order abroad?

Present in more than 25 countries, you can find TyreLeader wherever you travel.

Ordering your tyres, rims and snow chains to be delivered anywhere in Europe is really easy:

  • Go to the website of the country where you want your order to be delivered.
  • Fill in your delivery address.
  • Take advantage of our 45,000 fitting stations throughout Europe.

Our tyre sales sites listed by country:

Is your site for individuals or professionals?

TyreLeader is a leading site for the online sale of new and retreaded tyres.

The site caters to individuals and automotive professionals alike.

You'll find our entire repertoire of tyres, rims and snow chains for cars, motorbikes, quads, vans, tractors and lorries.

Whether you're a private individual or a professional entity, you'll easily find the offer adapted to your needs.

Ordering your tyres is easy: the fast and simple site will guide you through the process!

What do you sell?

The TyreLeader.ie shop caters for your:

Various products such as:

  • Summer, winter, all-season tyres.
  • Alloy or steel rims.
  • Snow chains: socks, manual, semi-automatic, automatic tensioners.
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