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Opening Hours: Mon-Fri 8am-4pm

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All complaints about an order in process has to be addressed to the support service to receive an answer.

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After-sales support

For any tracking or complaint, log in to your customer area, go to the "orders" section and open a complaint for the relevant order. Tracking will be done by email and from your account.

Support service

General information

Our customer service consists of more than 30 experienced advisors, always ready to efficiently answer all your questions and complaints.
Our support is available exclusively online.

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